Product Liability Claims

Have you experienced an injury through a product fault which you believe to be through no fault of your own?

When you buy something from a shop, you would be right to assume it has been rigorously tested to the highest safety standards before it hits the shelves. But often, these faulty or defective products – everyday items like medicines, toys and electronic devices – can end up in stores and more worryingly, in our homes; sometimes resulting in a personal injury.

Here at No.1 Solicitors, our product liability lawyers understand how upsetting it can be when you have suffered an injury due to the negligence of a sporting goods, electrical or vehicle manufacturer.

We strive to reduce your stress by handling your claim and keeping you informed at every stage of the legal process, whilst ensuring your best interests are protected.

How are product liability claims classified?

UK law requires that products being sold must meet the standard expectations of a consumer – that they work, and are safe to use. For that reason, product liability lies with the manufacturer or the seller for allowing consumers to buy defective products.

So, if you have been injured or you have suffered serious damage to your home or yourself as a result of a faulty product, then you may have a case for product liability negligence.

We act for clients who have been injured and have cases for product liability compensation as a result of using defective products including, but not limited to:

  • Vehicles
  • Children’s toys
  • Medicine or medical products
  • Electrical devices such as kettles
  • Home furniture

What are the causes of defective product claims?

There are several reasons why defective products end up in our homes. Here are the reasons why products can be classed as faulty:

Defective manufacture

If the product which has caused an injury was flawed during its manufacture and the product is different to others on sale, this would be an example of defective manufacture.

For example, a bottle of children’s cough medicine containing a toxic chemical.

Whatever the case, the injury being complained about must have been caused directly as a result of the manufacturing error.

Defective design

These types of claims regard an entire line of products being regarded dangerous, despite how well-made they were according to specifications drawn up by the manufacturer.

For example, a model of car that bursts into flames when it reaches fifth gear.

For a successful claim, the injury must have been caused as a result of the defective design.

Inadequate warning about the product’s use

These types of product liability claims come about when there is a dangerous product that requires its user to take special measures when using it.

For example, a paint stripper that fails to carry adequate symbols showing how corrosive it is when handled with bare hands.

Product liability compensation can be claimed if the product failed to warn the user adequately about the danger.

How much product liability compensation could I claim? Because the damage that the faulty product has made can cause a range of harm, it’s difficult to give an accurate prediction without understanding the full case. Our product liability solicitors will be able to give you a better prediction in your initial consultation, or you can use our free compensation calculator.

Where does the compensation come from? Usually, your product liability compensation will be paid by the manufacturer’s insurance provider.

Who can claim product liability compensation?

Claims for product liability can be made under the 1987 Consumer Protection Act. This means anyone who has suffered a personal injury or illness due to a faulty product can make a claim against the manufacturer.

Defective product claims can generally be brought within 3 years after suffering damage or injury caused by the faulty product. The 3 year time limit can be extended and made from the date you had knowledge or could have reasonably known about the damage.

There is a 10 year backstop on these extended time limits meaning that claims against fault products cannot be made more than 10 years after the product was put into circulation.

What is product liability negligence?

Under the same Consumer Protection Act 1987, consumers can recover losses against defective products. The law clearly states who is liable and defines the term ‘damages’ which in this case, means death, personal injury or damage to a property. It also ensures that all consumers are protected against unsafe products.

If you have been seriously injured as a result of a faulty product, 1Solicitors can help you to recover the money lost as part of a faulty product compensation claim.

How much defective product compensation could I get?

If you have suffered an illness or injury because of a faulty or defective product, our personal injury team will advise you on the procedures you should follow in order to make a claim for product liability negligence.

The main type of faulty product compensation that you can be awarded is referred to as “general damages”. This covers the pain and suffering for your injury, including mental, emotional and physical damage.

Special damages

Depending on the aftermath of your product liability claim case, you may also be entitled to claim compensation to cover the following:

  • Medical equipment or excess costs
  • Travel expenses
  • Repair or lease of the faulty product
  • Loss of earnings

Making no-win, no-fee claim with our product liability lawyers

Product Liability Claims

Our enviable team of specialist product liability solicitors have years of experience in defective products claims. We enjoy taking on challenging cases and have achieved outstanding settlements for our clients.

To get your legal case started and find out how much compensation you can claim, contact our product liability lawyers today. We offer a no-win no-fee policy on all product liability cases, leaving you with the peace of mind that you won’t pay us a thing unless you get your settlement.

To book your initial appointment with one of our expert solicitors, it’s simple. Just call us on 0330 053 7117 or book an appointment online. We have the know-how to help with any product liability compensation that you may be entitled to.

Subscribe to our quarterly newsletter where we keep you up to date with the latest changes and developments.

Follow Us Online

facebook bullet point FACEBOOK


instagram bullet point INSTAGRAM